Website Terms & Conditions of Use

1. Terms of Use
1.1. These Terms of Use (together with any other documents referred to within them) (the “Terms”) set out the terms which apply when you use the New Technology CADCAM Limited website www.ntcadcam.co.uk or online store www.shop.ntcadcam.co.uk (“the Website”). 

1.2. By using the Website, you accept the Terms and agree to comply with them. If you do not agree to the Terms, you must not use the Website.

1.3. We may revise the Terms at any time, and the Terms which apply to you will be those in force at the time you use the Website. 

1.4. These Terms of Use refer to the following other terms, which you also agree to by using the Website:

1.4.1. (if you purchase goods and/or services from the Website, as described in clauses 3 and 4 below), our Terms and Conditions of Supply will apply to the sales. For the purpose of these Terms of Use, ‘goods’ includes software (whether delivered on a physical disc or drive, or made available for download or supplied as a product key), licences, IT equipment and anything else we supply (other than services); and
1.4.2. our Privacy Policy which sets out the terms on which we process any personal data we collect or you provide to us. By using the Website, you consent to such processing.  Our privacy policy also sets out how we use cookies to improve the Website experience and functionality.

2. About us
2.1. www.ntcadcam.co.uk is a site operated by New Technology CADCAM Limited, a limited company registered in England and Wales under company number 3170441 with our registered office at Waterslade House, Thame Road, Haddenham, Buckinghamshire, HP17 8NT. Our VAT number is GB 678 0688 82. To contact us, please email: hello@ntcadcam.co.uk

3. Ordering via the Website
3.1. You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the goods and/or services you have ordered.

3.2. Our acceptance of an order for goods takes place when we notify you it is accepted or we deliver the goods (whichever is sooner), at which point the agreement for the sale and purchase of goods becomes final. Please note that ‘delivery’ can mean physically dispatching goods, making them available for collection, providing you with a licence code and/or making software available for download.  An order for services is accepted and becomes final when we notify you the order has been accepted or begin providing the services (whichever is sooner). 

3.3. We may refuse to accept an order for any reason, including  because:

  • 3.3.1. goods and/or services are not available;
  • 3.3.2. we cannot obtain authorisation for your payment; or
  • 3.3.3. there has been a pricing or description error on the Website;

3.4. If we are unable to supply you with goods or services, for example because certain goods are out of stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on the Website, we will inform you of this by e-mail and we will not process your order. If you have already paid for the goods and/or services, we will refund you the full amount including any delivery costs charged as soon as possible.

3.5. Please take the time to read and check your order at each page of the order process.

4. Pricing and online payments
4.1. All prices and charges on the Website are in the currency indicated on the Website.

4.2. Where we charge separately for packing, carriage and other relevant charges, the details of these charges will be set out. Unless otherwise stated, VAT is excluded from prices quoted and added to your order at check out as appropriate.

4.3. If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once the Goods reach their destination. New Technology CADCAM Limited is not responsible for these charges and we undertake to make no calculations or estimates in this regard.  If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. The purchaser of the goods will also be the importer of record and, as such, should ensure that the purchase is in full compliance with the laws of the country into which the goods are being imported.  Please be aware that goods may be inspected on arrival in your country for customs purposes and New Technology CADCAM Limited gives no guarantee that the goods or their packaging will clear customs or be free of signs of tampering.

4.4. We accept payment by credit or debit card, PayPal or by charge to an account (subject to our agreement and your credit status). 

4.5. Prices for our goods and services may change from time to time, but changes will not affect any order you have already placed.

4.6. Our site contains a large number of goods and services. It is always possible that, despite our efforts, some of these may be incorrectly priced. If we discover an error in the price of the goods and/or services you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the goods and/or services at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that we have no obligation to provide the goods and/or services to you at the incorrect (lower) price.

5. Use of the Website 
5.1. We do not guarantee that the Website, or any content on it, will always be available or that access will be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.

5.2. We may update or alter the Website’s content at any time, though we have no obligation to do so and the content on the Website may be out of date.

5.3. We do not guarantee that the Website, or any content on it, will be free from errors or omissions.

5.4. The Website, and the goods and services we supply, are not intended for use by individual consumers.

6. Your account and password
6.1. If you are provided with a password or other information as part of our security procedures, you must keep this confidential and not disclose it to any third party.

6.2. We have the right to disable any password or account if, in our opinion, there is good reason to do so (including because you have failed to comply with any of the provisions of the Terms).

6.3. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at webshop@ntcadcam.co.uk.

7. Intellectual property rights
7.1. We are the owner or the licensee of all intellectual property rights in the Website, and its contents. All such works are protected by intellectual property law and all rights are reserved to us or our licensors.

7.2. You must not use any part of the content on the Website for commercial purposes without obtaining permission to do so from us or (where applicable) our licensors.

8. Website content
8.1. The content on the Website is provided for general information only and, while we make reasonable efforts to ensure the information on the Website is accurate and up-to-date, we make no representations, warranties or guarantees, whether express or implied, in respect of the Website’s content.

8.2. The appearance of goods may vary slightly from their appearance in real life (for example, due to device colour and display settings). The functionality of software (such as that shown in screenshots) may also vary depending on customisations and the settings of the device on which it is installed.

8.3. Information (such as images and descriptions) relating to third party goods will have been provided to us by the manufacturer or developer of such goods. Accordingly, we do not warrant or guarantee that such information is accurate or up-to-date. 

9. Limitation of our liability
Please note: Different limitations and exclusions will apply to liabilities which arise in connection with the supply of goods or services and these are set out in our Terms and Conditions of Supply

9.1. Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

9.2. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied. 

9.3. Subject to clause 9.1 above, we are not liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with any of the following:

  • 9.3.1. use of, or inability to use, the Website; 
  • 9.3.2. use of or reliance on any content displayed on the Website; or
    9.3.3. the purchase of goods or services via the Website (for which liability is dealt with under our Terms and Conditions of Supply). 

9.4. Subject to clause 9.1 above, we will not be liable for any indirect or consequential loss or damage which arises out of or in connection with your use of the Website, nor for the following types of direct loss or damage:

  • 9.4.1. loss of profit, loss of business, business interruption, or loss of business opportunity;
  • 9.4.2. loss or damage to data, software or IT systems; or
  • 9.4.3. loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material. 

10. Security and third party content
10.1. We do not guarantee that the Website will be secure or free from bugs or viruses and you are responsible for ensuring that your device remains secure.

10.2. You must not: misuse the Website; introduce viruses, trojans, worms, logic bombs or harmful material; or act maliciously or attempt to gain unauthorised access to the Website. 

10.3. Where the Website contains links to other sites and resources provided by third parties (including manufacturers or developers of third party product), these links are provided for your information only and we have no control over those sites.

10.4. We assume no responsibility for the content of websites linked on the Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

11. Linking to the Website
11.1. You may link to our home page, provided you do so in a way that is fair, legal and does not damage or take advantage of our reputation. We may withdraw linking permission without notice.

11.2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 

11.3. You may not frame the Website and you may not link to a website not owned by you.


12. Applicable law
12.1. These Terms of Use, their subject matter formation (and any non-contractual disputes or claims) are governed by English law and the English courts have exclusive jurisdiction to resolve any disputes which arising out of or in connection with them.